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WGU Information-Technology-Management Exam Syllabus Topics:

WGU Information Technology Management QGC1 Sample Questions:

1. Which type of network topology entirely shuts down if there is a break in the main cable?

A) Bus
B) Star
C) Wireless
D) Ring

2. A company wants to streamline operations and ensure that different departments can share information and coordinate decisions using a unified digital platform.
Which type of software supports this goal?

A) Enterprise system
B) Project management
C) Transaction processing system
D) Data analysis platform

3. What is a customer relationship management (CRM) system used for?

A) To support diverse business functions such as accounting, manufacturing, marketing, and human resources.
B) To provide fundamental decision-making support.
C) To improve supplier and customer relations and increase revenues.
D) To increase customer loyalty and retention and increase an organization's profitability.

4. An organization wants to use an application software that increases the cooperation and joint productivity of small teams of employees.
Which application software will serve this need?

A) Collaborative systems
B) Personnel systems
C) Data management
D) Program management

5. An organization wants to simulate how a product will perform under various conditions before it is built.
Which type of software supports this need?

A) Predictive analytics
B) Supply chain management
C) Asset management
D) Computer-aided engineering

Solutions: