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HP HP2-I15 Exam Syllabus Topics:

HP Selling HP Business Personal Systems Hardware 2020 Sample Questions:

1. Why would you recommend HP Installation Services?

A) to ensure the customer receives user-ready devices at specific locations that includes unpacking, PC setup, and basic configuration
B) to enable easier implementation of endpoint devices with the latest Microsoft and HP software solution updates already installed
C) to be able to facilitate the move to Microsoft Windows 10
D) to ensure the customer receives great service and support for the duration of the device lifecycle, including installation

2. What does the HP Image Assistant Gen3 do?

A) It monitors key processes, alerts both users and IT of any changes, and restarts them automatically.
B) It helps with real-time malware protection using deep neural nets.
C) It helps develop and maintain an up-to-date software image that has the latest patches and upgrades.
D) It updates and maintains software and security settings across a fleet of PCs and HP Enterprise printers.

3. How does HP lead the industry with security?

A) by enforcing policies for all users to regularly update Microsoft Windows and any security programs
B) by providing a comprehensive suite of security solutions that help protect customer devices, identity, and data with hardware-enforced protections
C) by adding digitally-enforced Kensington locks to all devices
D) by forcing all users to use multi-factor authentication

4. When ready to propose a product to a customer, what should you take into consideration?

A) that you include a six-month expandable Care Pack
B) that you answer the customer pain points and meet their needs
C) any potential promotions when it comes time for the customer to buy
D) that you always sell HP DaaS services along with the hardware

5. How does HP Sure Recover help customers in the case of a breach?

A) It checks the network firewall and recovers the local firewall after a breach.
B) It recovers lost programs, office files, photos, videos, and user files.
C) It checks the device image via the Manageability Integration Kit plug-in for Microsoft' SCCM before deploying across a fleet to recover time.
D) It restores their machines quickly and securely to the latest image.

Solutions: