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Salesforce Arch-301 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Operationalize the Solution | 8% | - Enable teams for solution operation - Plan ongoing management and support - Plan for evolution and scaling - Define monitoring and maintenance processes |
| Topic 2: Discovery and Customer Success | 25% | - Plan incremental delivery steps - Define future-state architecture and roadmap - Document business needs, vision, and success criteria - Align solutions with business outcomes |
| Topic 3: Design | 29% | - Select appropriate Salesforce multi-cloud solutions - Design scalable, secure, and compliant architectures - Evaluate design trade-offs and risks - Address functional and non-functional requirements - Map sharing, visibility, and security models |
| Topic 4: Delivery | 12% | - Manage stakeholder expectations and acceptance - Align delivery with business objectives - Optimize resources and delivery methodologies - Plan solution delivery and implementation lifecycle |
| Topic 5: Data Governance and Integration | 26% | - Establish data governance and quality frameworks - Design data migration and synchronization strategies - Define data flows and system relationships - Manage master data and cross-system consistency - Select integration methods and patterns |
Salesforce Certified B2B Solution Architect Sample Questions:
Universal Containers (UC) is undergoing a multi-year digital transformation across its Sales, Marketing, Fulfillment, and Accounting channels. Based on UC's initial success using MuleSoft's API-led approach as its integration strategy, UC chose Salesforce for its transformation. The Solution Architect assigned to the project has just begun pre-planning for the first phase with UC's Implementation team.
Which document should the Solution Architect ask for to get an overview of the customer's current infrastructure so they can begin the first phase of the digital transformation?
- A. A Reference Architecture Diagram complete with system of record notation
- B. A future state roadmap detailing all of the implementation phases
- C. A MuleSoft Application Document complete with integration patterns
- D. A Salesforce ERD Document complete withfield definitions
Correct Answer: A 🗳️
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Universal Containers has recently provided its call center team the ability to troubleshoot issues coming from its B2B Commerce customers. Currently, the team utilises Service Cloud and, specifically, the Service Console. The CIO s concern is now different the experience will be as it relates to B2B Commerce for Visualforce versus what the team sees today within the Service Console.
Which recommendation should the Solution Architect voice to the CIO to ensure higher adoption by the call center team?
- A. Implement an embedded web view of B2B Commerce within the Service Console.
- B. Implement the CSR flow so that call center agents can log m as the buyer within B2B Commerce and see their cart.
- C. Provide access to B2B Commerce data within the Service Console so they can see the cart.
- D. Implement Experience Cloud login as user so that call center agents can log in as the buyer within B2B Commerce and see their cart.
Correct Answer: C 🗳️
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Universal Containers (UC) u selling containers globally via distributorsand is experiencing significant double- digit growth year-over-year. UC uses a centralized ERP system that holds the financial information of the distributors. The ERP system is siloed but offers connectivity via APIs. The account managers need to referencethe financial information stored in the ERP while approving an order of a distributor inside Salesforce. The financial information of a distributor may change ad-hoc during the day in the ERP system and account managers need the latest data in front of them.
What should a Solution Architect recommend while designing an integrated, scalable solution to meet UC's needs?
- A. Use Change Data Capture to update the changes on the financial information inside Salesforce m near- real time.
- B. Retrieve the financial information on-demand from the ERP via API and display the information as read-only using a lightning component.
- C. Use the scheduled dataloader to extract the financial information every night from the ERP and save it inside Salesforce.
- D. Schedule a MuleSoft batch job to retrieve financial information from the ERP every night and store it inside Salesforce for quick access.
Correct Answer: B 🗳️
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AC Computers is hitting governor limits when trying to create orders and activate orders in Salesforce. Upon further investigation, it's discovered that AC Computers is trying to process hundreds of order products on a single order. The Order object also has various automation processesto update fields and integrate with a third- party order management system.
What is one solution a Solution Architect should evaluate first to resolve this issue?
- A. Install a third-party solution to process large orders.
- B. Review to determine if moving automation to asynchronous Apex is required.
- C. Enable Advanced Order Management to process large orders.
- D. Create a custom object to hold orders in queue for processing.
Correct Answer: B 🗳️
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Universal Containers (UC) has acquired four companies and is looking to manage revenue across all mergers' territories seamlessly. UC wants to drive major business decision and selling strategies based on an efficient, complete, real-time view of team forecasts across territories from Salesforce. A sales user can be part of multiple territories and is usually working on multiple opportunities at a time.
Which technical consideration should a Solution Architect make when designing collaborative forecasting?
- A. Important details should be tracked at the opportunity line level.
- B. If the sales user has many territories assigned to them, it can impact the performance of the forecast.
- C. Archiving a territory model does not impact forecasts, quotas, and adjustments for all territories in the model.
- D. Forecast category names can be customized by submitting a Salesforce Support case.
Correct Answer: B 🗳️
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