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Avaya 7492X Exam Syllabus Topics:

Reference: https://www.avaya-learning.com/lms/#/training/catalog/offering/22173

More and more people look forward to getting the Avaya certification by taking an exam. However, the exam is very difficult for a lot of people. Especially if you do not choose the correct study materials and find a suitable way, it will be more difficult for you to pass the Avaya Aura® Call Center Elite Support Exam exam and get the related certification. If you want to get the related certification in an efficient method, please choose the 7492X learning materials from our company. We can guarantee that the study materials from our company will help you pass the exam and get the certification in a relaxed and efficient method. Now please share your valuable time to have a look at the introduction about our Avaya Aura® Call Center Elite Support Exam training files.

Conclusion

When you start preparing for the Avaya 7492X test, you should start by evaluating its syllabus and do an objective self-evaluation. Once you know which topics you need to focus more on, it will be easier for you to select the preparation materials that will assist you with preparation. Fortunately, you can use the multiple tools available on the vendor’s site and enhance your knowledge prior to sitting for the final evaluation.

Professional training

All the 7492X training files of our company are designed by the experts and professors in the field. The quality of our study materials is guaranteed. According to the actual situation of all customers, we will make the suitable study plan for all customers. If you buy the Avaya Aura® Call Center Elite Support Exam learning materials from our company, we can promise that you will get the professional training to help you pass your exam easily. By our professional training, you will pass your exam and get the related certification in the shortest time.

7492X Exam Details

In particular, 7492X exam includes 52 questions. The vendor doesn’t mention the questions’ structure. Still, the candidates should be prepared for a quite difficult evaluation. Besides, the exam-takers should answer correctly to 68% of all inquiries. This means that they should offer the correct answers to 35 items. As for the allotted time, the examinees need to answer the minimum number of questions correctly in one hour and a half. To add more, the Avaya 7492X test can be taken only through the Pearson VUE website. You need to visit its platform and check if the current Avaya exam is available. Also, you should check the registration fee and follow the testing session. The vendor recommends that candidates should book the actual test a minimum of 2 months in advance to make sure that they can meet the registration requirements.

Avaya 7492X Areas Assessed

The topics tested in the official 7492X exam are the following:

• Designing the Business Advocate features and using the basic questions for call center for such situations;
• Describing different virtual routing features such as the Look Ahead or Enhanced interflow;
• Understanding the general problems that might appear in the traditional call centers and how the Business Advocate feature can help in solving and overcoming such instances.
• Identifying the Best Service Routing feature in an Avaya Aura Call Center Elite or multisite environment;
• Troubleshooting common issues related to call vectoring;
• Listing usage alongside trace, and displaying events;
• Describing different troubleshooting tools within the CM and applying troubleshooting commands such as the “list trace vector”, “list trace vdn”, and “list trace station”;
• Troubleshooting the Server that works with Avaya Aura Media;
• Troubleshooting different situations with the help of Communication Manager Denial Event;