ServiceNow CIS-HAM Dumps - The Sure Way To Pass Exam

CIS-HAM Exam Questions (Updated 2023) 100% Real Question Answers

NEW QUESTION 15
Which mobile app can users leverage to create assets, perform inventory audits, and receive assets?

• A. Now Agent Mobile App
• B. Now Onboarding App
• C. Now Mobile App
• D. Now Procurement App

Answer: C

 

NEW QUESTION 16
The Hardware Asset Management (HAM) application expands baseline ITSM Asset Management with which features? (Choose three.)

• A. Mobile Asset Receiving
• B. Mobile My Assets
• C. Stockrooms
• D. Hardware Asset Dashboard
• E. Hardware Model Normalization
• F. Asset & Model Records
• G. Asset Inventory Audit

Answer: B,F,G

 

NEW QUESTION 17
Which elements are provided by the hardware asset management content service? (Choose three.)

• A. Compatibles
• B. Cost
• C. Manufacturer
• D. Product warranty
• E. Manufacturer lifecycle dates
• F. Model name

Answer: A,C,D

 

NEW QUESTION 18
What are baseline asset states? (Choose three.)

• A. Duplicate
• B. Exported
• C. Retired
• D. In Stock
• E. Consumed

Answer: A,B,D

 

NEW QUESTION 19
Which applications are required to perform a blind audit of your asset inventory?

• A. Hardware Asset Management (HAM) and Software Asset Management (SAM)
• B. Hardware Asset Management (HAM) and ServiceNow My Assets mobile app
• C. ITSM Asset Management and ServiceNow My Assets mobile app
• D. ITSM Asset Management and ServiceNow Agent mobile app
• E. Hardware Asset Management (HAM) and ServiceNow Agent mobile app

Answer: B

 

NEW QUESTION 20
What field must an agent complete when resolving an incident in order for the HAM asset tasks to automatically update all configuration item (CI) and asset records associated to the Incident?

• A. Asset-CI Task Action
• B. Asset Task Action
• C. Asset and CI Action
• D. Asset Action

Answer: A

 

NEW QUESTION 21
Hamm is a member of the Asset Managers group which has the ham_admin role assigned to it. Based on this role alone, which of the following operations can Hamm perform? (Choose four.)

• A. Revert normalization results
• B. Create flows
• C. Import assets
• D. Create and delete asset records
• E. Add Service Catalog entries
• F. Create purchase orders

Answer: A,B,C,D

 

NEW QUESTION 22
Which features are part of the ServiceNow Mobile App? (Choose two.)

• A. Enables reclamation of mobile devices
• B. Enables end users to log incidents for their assigned assets
• C. Provides users visibility to their disposed consumables
• D. Provides end users visibility to their assigned hardware

Answer: B,C

 

NEW QUESTION 23
What is the process of restructuring data to maintain consistency?

• A. Integration
• B. Discovery
• C. Service Mapping
• D. Normalization

Answer: B

 

NEW QUESTION 24
When creating a list report that groups all assets by product model, which table is used?

• A. alm_hardware
• B. alm_model
• C. alm_model_category
• D. alm_asset

Answer: C

 

NEW QUESTION 25
During an audit, when is the Expected Assets list populated in the asset audit form?

• A. Pre-populated by the asset manager before audit
• B. When scanning begins
• C. When scanning completes
• D. When the asset manager Submits the results
• E. When the nightly scheduled job runs

Answer: A

 

NEW QUESTION 26
What is included in the total cost of ownership? (Choose two.)

• A. Original cost
• B. Operational expense
• C. Depreciation expense
• D. Delivery cost

Answer: C,D

 

NEW QUESTION 27
Configuration items (CIs) track what type of information? (Choose two.)

• A. Lifecycle
• B. Operational
• C. Relationship
• D. Financial
• E. Contractual

Answer: A,D

 

NEW QUESTION 28
Select the three main components of the data certification process. (Choose three.)

• A. Create the certification filter
• B. Run the certification
• C. Create the certification schedule
• D. Assign the certification tasks
• E. Certify the certification

Answer: A,C,E

 

NEW QUESTION 29
Any normalization that has occurred on a model can be reverted by using this feature.

• A. Undo Normalization Scheduled Job
• B. Normalizations cannot be reverted
• C. Rollback Normalization Business Rule
• D. Revert Normalization UI Action

Answer: C

 

NEW QUESTION 30
What minimum role is required in order to use the Hardware Asset dashboard?

• A. asset
• B. inventory_admin
• C. ham_user
• D. asset_manager
• E. ham_admin

Answer: C

 

NEW QUESTION 31
What feature does the Hardware Asset Management (HAM) application use to fully normalize hardware models?

• A. Mapping assist
• B. Transform normalization
• C. Normalization transformation
• D. Transform mappings
• E. Normalization mappings

Answer: C

 

NEW QUESTION 32
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