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[Sep 23, 2025] Free Apple Apple-Device-Support Exam Questions & Answer [Q99-Q118]

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[Sep 23, 2025] Free Apple Apple-Device-Support Exam Questions and Answer

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Apple Apple-Device-Support Exam Syllabus Topics:

TopicDetails
Topic 1
  • Managing Apple Device Security: This section covers recognizing the differences between kernel and system extensions, recognizing how Apple protects macOS from malware, and explaining Gatekeeper technology and runtime protection in macOS.
Topic 2
  • Installation and Setup: This section of the exam covers moving to a new iPhone, iPad, or Mac; it covers identifying whether a Setup Assistant screen on an iPhone, iPad, or Mac is skipped due to MDM. Moreover, it covers the installation and updating the iOS, iPadOS, or macOS systems.
Topic 3
  • Mobile Device Management: This section of the exam covers describing the difference between a personal Apple ID and a Managed Apple ID.
Topic 4
  • Restoring, Reviving, or Recovering Mac Computers: This section of the exam covers restoring iPhone or iPad from the Finder backup or from Apple Configurator.
Topic 5
  • Troubleshooting Apple Devices: This section of the exam describes the console, disk utility, and describing activity monitor.
Topic 6
  • Identifying Mac User Accounts: This section of the exam covers identifying and locating default folders for a local account on a Mac.
Topic 7
  • Managing Device Networking: Connect iPhone, iPad, or Mac to a secure organization Wi-Fi network.
Topic 8
  • Managing Storage: This section of the exam covers managing data storage on Mac systems and optimizing storage on iPhones or iPads.
Topic 9
  • Protecting Data: This section of the exam covers bypassing the code on a managed device that has Activation Lock turned on. It also covers storing and accessing credentials such as passkeys and managed devices.
Topic 10
  • Managing eSIMs and Cellular Data: This section of the exam covers setting up eSIM on iPhone and managing a transfer from a SIM to eSIM on iPhone.
Topic 11
  • iCloud and Continuity: This section of the exam covers describing iCloud and Continuity. It also covers defining the MDM manages Continuity settings and how to troubleshoot Continuity by using Wireless Diagnostics. It covers creating an iCloud backup for a managed iPhone or iPad.
Topic 12
  • Managing Apps: This section of the exam covers describing improved Calendar permissions and troubleshooting unresponsive apps on iPhone, iPad, or Mac.

 

NEW QUESTION # 99
If you need to sync data from iCIoud to your Windows PC, what must you do?

  • A. Airdrop the files to your PC.
  • B. Download iCIoud for Windows from the Microsoft Store.
  • C. Download the files and send them to your PC manually.
  • D. Download iCIoud on your PC and manually start the transfer.

Answer: B

Explanation:
To sync data from iCloud to your Windows PC, you need to download and install iCloud for Windows from the Microsoft Store. This is a free app that allows you to access your iCloud photos, documents, bookmarks, passwords, and other data on your PC. You can also use iCloud for Windows to sync your iCloud Mail, Contacts, and Calendar with Outlook. To use iCloud for Windows, you need to sign in with your Apple ID and choose the features and content that you want to keep up to date across your devices. You also need to have iCloud set up on your iPhone, iPad, iPod touch, or Mac with the same Apple ID. References: Set up and use iCloud for Windows - Apple Support, Set up iCloud for Windows on your PC - Apple Support, Use iCloud for Windows to synchronize calendar and contacts with Outlook - Microsoft Support


NEW QUESTION # 100
How many fingerprints can you enroll on iPad Air (4th generation)?

  • A. Two
  • B. Ten
  • C. Three
  • D. Five

Answer: D

Explanation:
You can enroll up to five fingerprints on iPad Air (4th generation) using Touch ID. Touch ID is a feature that allows you to securely and conveniently unlock your iPad, authorize purchases and payments, and sign in to many third-party apps. You can add multiple fingerprints (both of your thumbs and forefingers, for example) or register multiple reads of the same finger to provide even more data from a variety of angles. References:
= Apple - Support - Manuals, Set up Touch ID on iPad; iPad Air: How to set up and use Apple's new Touch ID fingerprint sensor.


NEW QUESTION # 101
Where should you go in macOS to limit AirPlay Receiver ONLY to devices signed in to your Apple ID?

  • A. Go to System Settings, then select Apple ID for the "Allow AirPlay for" option in the Sharing settings.
  • B. Open the AirPlay app from the Utilities folder, then select Current User for the "Allow AirPlay for" option.
  • C. Go to System Settings > General > AirDrop & Handoff, then select Current User for the "Allow AirPlay for" option.
  • D. Go to System Settings > Privacy & Security, then select Apple ID for the "Allow AirPlay for" option.

Answer: D


NEW QUESTION # 102
Match the user types on the left to the descriptions on the right by dragging the responses to the correct target areas. Responses may be used once, more than once, or not at all.

Answer:

Explanation:

Explanation:


NEW QUESTION # 103
Which four storage formats can the Files app read and write to on iPhone and iPad devices?

  • A. Mac OS Extended (HFS+)
  • B. ExFAT
  • C. ZFS
  • D. MS-DOS (FAT)
  • E. NTFS
  • F. APFS

Answer: A,B,D,F


NEW QUESTION # 104
Which wireless authentication method allows a Mac to use digital certificates to authenticate to secure wireless networks?

  • A. WPA3 Personal
  • B. WPA3 Enterprise
  • C. WPA3 Transitional
  • D. WPA Personal

Answer: B

Explanation:
WPA3 Enterprisesupports digital certificates for authentication, ideal for secure organizational networks, unlike personal modes.
* Option B: WPA Personal uses passwords.
* Option C: WPA3 Personal uses passwords, not certificates.
* Option D: Transitional is a hybrid, not certificate-based.
* Option A: Correct-enterprise-grade security.References: Apple Support - "Connect to Wi-Fi" (support.
apple.com/HT202831).


NEW QUESTION # 105
Select three responses.
Which three steps should you take if your iPad stops responding to your keyboard or trackpad that's connected with the Smart Connector?

  • A. Remove any other iPad case or cover.
  • B. Contact AppleCare.
  • C. Update your iPad to the latest version of iPadOS.
  • D. Restart your iPad.
  • E. Go to Settings > General > Trackpad & Mouse > Reset.

Answer: A,C,D


NEW QUESTION # 106
Select the setting in the sidebar that you should use to turn on Find My on your Mac.

Answer:

Explanation:

Explanation:
Turn on Find My Mac in iCloud settings so you can locate, lock, or erase your Mac.
* On your Mac, choose Apple menu > System Settings, then click [your name] at the top of the sidebar. ...
* Click iCloud on the right, then click Find My Mac.
https://support.apple.com/guide/findmy-mac/set-up-fmm53101237/mac


NEW QUESTION # 107
You are trying to connect a podcast mic to your mac. You go into Sounds, but the mic isn't appearing an as option. Where else can you check to see if the mic is properly connected to your mac?

  • A. System Information > Hardware
  • B. System Information > Devices
  • C. System Settings > Hardware
  • D. System Settings > Printers & Devices

Answer: A


NEW QUESTION # 108
Which Console report details events while macOS is being used?

  • A. Diagnostic Reports
  • B. system.log file
  • C. Spin Reports
  • D. Crash Reports

Answer: B

Explanation:
Thesystem.logfile in Console (now unified log in modern macOS) records ongoing system and app events during use.
* Option A: Crash Reports detail app crashes.
* Option B: Diagnostic Reports are broader but not real-time.
* Option C: Spin Reports (older term) aren't standard.
* Option D: Correct-system.log is live.References: Apple Support - "Use Console on Mac" (support.
apple.com/HT202768).


NEW QUESTION # 109
Select the setting in the sidebar that you should use to turn on Find My on your Mac.

Answer:

Explanation:

Explanation:
Turn on Find My Mac in iCloud settings so you can locate, lock, or erase your Mac.
* On your Mac, choose Apple menu > System Settings, then click [your name] at the top of the sidebar. ...
* Click iCloud on the right, then click Find My Mac.
https://support.apple.com/guide/findmy-mac/set-up-fmm53101237/mac


NEW QUESTION # 110
You are using Apple Configurator for Mac to restore an iPad backup and notice that the restore process is taking longer than you expect. Which menu option should you choose to see current activity in Apple Configurator?

  • A. Actions > Open Activity
  • B. View > Activity
  • C. Window > Activity
  • D. View > Show Status Bar

Answer: C


NEW QUESTION # 111
Select the setting in the sidebar that you should use to turn on Lockdown Mode.

Answer:

Explanation:

Explanation:
From the sidebar, click Privacy & Security. Scroll down, click Lockdown Mode, then click Turn On.
https://support.apple.com/en-us/105120#:~:text=From%20the%20sidebar%2C%20click%20Privacy,Mode%
2C%20then%20click%20Turn%20On.


NEW QUESTION # 112
Select the setting in the sidebar that you should use to turn on firewall on your Mac.

Answer:

Explanation:

Explanation:
Turn on firewall protection
On your Mac, choose Apple menu > System Settings, click Network in the sidebar, then click Firewall. (You may need to scroll down.) Turn on Firewall.https://support.apple.com/en-in/guide/mac-help/mh34041/mac#:~:
text=Turn%20on%20firewall%20protection,may%20need%20to%20scroll%20down.)&text=Turn%20on%
20Firewall.


NEW QUESTION # 113
Where do you delete users in System Settings?

  • A. Navigate to System Settings -Users & Groups.
  • B. Click the (i) button next to the user you would like to delete on Mac.
  • C. Select Delete Account.

Answer: B


NEW QUESTION # 114
ACME, Inc. allows users to lock sensitive and private notes they keep on their iPad devices.
Select two responses.
Which two authentication methods can they use to lock a note in the Notes app?

  • A. Secure token
  • B. Notes password
  • C. PIN code
  • D. Apple ID password
  • E. Device passcode

Answer: B,E


NEW QUESTION # 115
Select two.
What methods can you use to lock notes in the Notes app?

  • A. Custom Notes Password
  • B. Mac Login Password
  • C. PIN
  • D. Face ID
  • E. Apple ID password

Answer: A,D

Explanation:
In the Notes app, you can lock notes to protect your sensitive information. You can access your locked notes using your device passcode or a custom password. If you have multiple Notes accounts, you choose the locking method for each account (for example, your iCloud account). You can also use Face ID or Touch ID to access your locked notes, if you enable this option in the settings. To lock notes with a custom password, you need to go to Settings > Notes > Password, choose an account, and tap Use Custom Password. To lock notes with Face ID, you need to go to Settings > Notes > Password, choose an account, and turn on Face ID.
To lock or unlock a note, you need to tap the More button and then tap the Lock icon. You can also lock orunlock all notes in the Notes app by tapping the Lock icon in the bottom toolbar. References: Lock your notes on iPhone - Apple Support, How to Lock Your Secrets in the Notes App (and Why You Should) - Lifehacker


NEW QUESTION # 116
Which three things happen to web browsing when Lockdown Mode is turned on for iPhone?

  • A. Web fonts might not be displayed.
  • B. Certain complex web technologies are blocked.
  • C. Safari is removed from the Home Screen.
  • D. Images might be replaced with a missing image icon.
  • E. Only Apple approved websites can be viewed.

Answer: A,B,D


NEW QUESTION # 117
After Krista installed some new apps, her Mac became slow and unresponsive. She asks if you can help resolve the issue. Which resource should you use to examine processes running on Krista's Mac and check how they're affecting its performance?

  • A. Console
  • B. Diagnostic Reporting
  • C. Activity Monitor
  • D. System Information

Answer: C

Explanation:
Activity Monitor is an app that shows information about the processes running on your Mac, including how much CPU, memory, disk, network, and energy they use. You can use Activity Monitor to identify and quit processes that are slowing down your Mac or causing other issues. You can also view graphs and statistics of your Mac's performance and activity. To open Activity Monitor, go to Applications > Utilities, or use Spotlight to search for it. You can then select a process and click the Info button to see more details, or click the X button to quit the process. You can also sort the processes by different columns, such as CPU, Memory, or Energy, to see which ones are using the most resources. You can also choose different tabs to see different types of processes, such as CPU, Memory, Disk, Network, or Cache. Activity Monitor is a useful tool for troubleshooting performance issues on your Mac and optimizing its efficiency. References: Use Activity Monitor on your Mac, How to see all the running programs on your Mac, How to See Which Program Is Using All Your CPU on Mac, How to track and kill processes on your Mac


NEW QUESTION # 118
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