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HP HP2-H11 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: HP Thin Client Portfolio | 30% | - Hardware specifications and features - Operating systems and software options - t-series and multi-seat solutions |
| Topic 2: Selling and Positioning | 25% | - Warranty and support services - Competitive differentiation - Sales process and proposal preparation |
| Topic 3: Market and Customer Needs | 25% | - ROI and TCO advantages - Thin client market trends and benefits - Customer business and technical requirements |
| Topic 4: Solution Design and Compatibility | 20% | - Server and protocol compatibility - Security and management features - Virtualization infrastructure integration |
HP Selling HP Thin Clients Sample Questions:
1. What is the first step of a successful technical evaluation process?
A) business evaluation test by the customer
B) technical proposal development by HP
C) technical assessment by the customer and HP
D) business requirements assessment by HP
2. Which connection type do thin clients use to connect to the host PC in the HP MultiSeat Computing Solution?
A) Ethernet
B) I2C
C) serial
D) USB
3. What are the most common reasons HP loses thin client sales to a competitor? (Select three.)
A) The competitor has done a better job leading the customer toward a perceived need for their product or solution.
B) HP has not been invited into the competitive selling situation.
C) The customer's technical resources already have an existing experience with or a bias toward a competitor.
D) The competitor has a better understanding of the customer requirements.
E) HP has a better complete solution, but often cannot match or beat the competitor's price.
4. Which type of key sales information for the HP MultiSeat Computing Solution do these features represent?
Reduces environmental impact Has the potential to double computing seats with the same budget Requires no special IT knowledge Contains software completely licensed and supported by HP
A) competitive advantages
B) silver bullets
C) opportunity indicators
D) key features
5. Which operating system software does the HP MultiSeat Computing Solution host computer run?
A) Microsoft Windows MultiPoint 2010 Server
B) Microsoft Small Business Server 2008
C) VMware View
D) Citrix XenServer 5.5
Solutions:
| Question # 1 Answer: A | Question # 2 Answer: A | Question # 3 Answer: C,D,E | Question # 4 Answer: C | Question # 5 Answer: A |
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