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HP Imaging and Printing Sales Fundamentals Sample Questions:

1. What is the advantage of HP Care Packs?

A) They include free upgrades to HP devices.
B) They are easy to buy, easy to use, and flexible.
C) They can be purchased for third-party products.
D) They are included in the standard product warranty,

2. What should a business do before deciding to print in-house?

A) Determine if they can get a bulk discount on glossy paper
B) Hire a local print shop employee on a contract basis to help develop in-house material
C) Use the HP Print Cost Calculator to determine if printing a job in-house is cost-effective
D) Find a contractor to create the design

3. What is the first thing you need to know when selling or leasing HP MFPs?

A) the delivery date
B) the monthly page volume expected to be printed on the HP MFP
C) the location of the MFP within the facility
D) the names of the people who will have access to it

4. What is the HP eIRG designed to help HP sales people do?

A) to help competitors to make their product plans
B) to share with clients, thus enabling the client to pick and choose the devices that they want
C) to create sales PowerPoint presentations
D) to find out if a device is discontinued and, if so, the model number of the replacement device

5. What does the stored job feature allow you to do?

A) store a print job on the network until you decide to release it
B) store a print job on the server until you decide to release it
C) store a print job on the printer until you decide to release it
D) store a print job on your computer until you decide to release it

Solutions: