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HP HP2-H29 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Solution Positioning and Value Proposition | 25% | - Warranty and support services - ROI and total cost of ownership - Differentiators vs competing offerings |
| Sales Process and Customer Engagement | 20% | - Needs assessment and solution matching - Presenting and demonstrating solutions - Addressing objections and closing sales |
| HP Retail Point of Sale Solutions Portfolio | 35% | - Software and integrated solutions - HP POS hardware systems and peripherals - Security, manageability and reliability features |
| Industry and Customer Environment | 20% | - Customer business requirements and pain points - Retail and hospitality market trends - Retail technology standards and ecosystem |
HP Selling HP Retail Point of Sale Solutions - Sample Questions:
Question 1
How should a retailer address the trend of consumers being time-starved and less loyal?
A. sell only on the merit of the product
B. offer incentives to get the customer in the store
C. make doing business easier
D. improve security of the transaction
Question 2
How is HP able to provide the best end-to-end retail store solutions at competitive prices?
A. HP has more than 100 years of experience delivering the best overall retail solutions
B. HP can use skills, capabilities, and knowledge from all divisions.
C. HP offers an industry-leading standard warranty backed by world-class customer support
D. HP creates confusion, uncertainty, and doubt about its competitors
Question 3
Which HP signage display includes integrated Corning Gorilla Glass?
A. HP LD4730G micro-bezel video wall display
B. HP LD4220tm micro-bezel video wall display
C. HP LD4720 digital signage display
D. HP LD4710 digital signage display
Question 4
What can HP retail peripherals enable a retailer to do?
A. reduce transaction times
B. improve the sales presentation
C. offer add on sales at point of purchase
D. organize transactions
Question 5
Which type of HP in-store solution includes HP RP3, RP5, and RP7 retail systems?
A. mobility solution
B. digital signage solution
C. point of sale solution
D. self service solution
Solutions:
| Question 1 Answer: B | Question 2 Answer: B | Question 3 Answer: A | Question 4 Answer: C | Question 5 Answer: C |
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