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SAP Certified - Solution Architect - SAP Customer Experience Sample Questions:

1. Your sales organization has requested a solution to support the sales process in SAP Sales Cloud with a risk-management application for the export business. The new risk-management application should be developed as a side-by-side application in the SAP Business Application Studio on SAP BTP.
Which one of the following options can be used?

A) SAP Build Apps
B) SAP BTP, Kyma runtime
C) SAP Event Mesh
D) SAP Cloud Applications Studio

2. When are product fields created in SAP Emarsys Customer Engagement?

A) During the customer checkout process.
B) When user accounts are registered.
C) When specific product packages or add-ons are enabled.
D) When new products are added to the inventory.

3. What are some of the Generative Al features available in SAP Sales Cloud Version 2?
Note: There are 3 correct answers to this question.

A) Email Draft Recommender
B) Call Lists Generator
C) Lead Scoring
D) Lead Booster
E) Account Synopsis

4. What are some SAP recommended guiding principles to achieve clean core operations?
Note: There are 3 correct answers to this question.

A) Integrate clean core practices in the end-to-end value process chain.
B) Establish an organizational structure, technical foundation, and transformation methodology for clean core.
C) Define roles and responsibilities as part of a process transformation office.
D) Establish release management.
E) Establish regular housekeeping tasks and procedures.

5. What are the three main pillars of the installed base?
Note: There are 3 correct answers to this question.

A) Skill set
B) Service level agreement
C) Installation point
D) Functional location
E) Registered product

Solutions: