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ISO ISOIEC20000LI Exam Syllabus Topics:

ISO Beingcert ISO/IEC 20000 Lead Implementer Sample Questions:

Question 1

An organization wants to enable the correlation and analysis of security-related events and other recorded data and to support investigations into information security incidents. Which control should it implement7

A. Clock synchronization
B. Installation of software on operational systems
C. Use of privileged utility programs

Question 2

Following a repotted event, an Information security event ticket has been completed and its priority has been assigned. Then, the event has been evaluated to determine If it is an information security incident, which phase of the incident management has been completed?

A. Evaluation and confirmation
B. initial assessment and decision
C. Detection and reporting

Question 3

Which of the following is the information security committee responsible for?

A. Set annual objectives and the ISMS strategy
B. Ensure smooth running of the ISMS
C. Treat the nonconformities

Question 4

Scenario 1: HealthGenic is a pediatric clinic that monitors the health and growth of individuals from infancy to early adulthood using a web-based medical software. The software is also used to schedule appointments, create customized medical reports, store patients' data and medical history, andcommunicate with all the
[^involved parties, including parents, other physicians, and the medical laboratory staff.
Last month, HealthGenic experienced a number of service interruptions due to the increased number of users accessing the software Another issue the company faced while using the software was the complicated user interface, which the untrained personnel found challenging to use.
The top management of HealthGenic immediately informed the company that had developed the software about the issue. The software company fixed the issue; however, in the process of doing so, it modified some files that comprised sensitive information related to HealthGenic's patients. The modifications that were made resulted in incomplete and incorrect medical reports and, more importantly, invaded the patients' privacy.
In scenario 1, HealthGenic experienced a number of service interruptions due to the loss of functionality of the software. Which principle of information security has been affected in this case?

A. Confidentiality
B. Availability
C. Integrity

Question 5

A small organization that is implementing an ISMS based on ISO/lEC 27001 has decided to outsource the internal audit function to a third party. Is this acceptable?

A. No, the organizations cannot outsource the internal audit function to a third party because during internal audit, the organization audits its own system
B. No, the outsourcing of the internal audit function may compromise the independence and impartiality of the internal audit team
C. Yes, outsourcing the internal audit function to a third party is often a better option for small organizations to demonstrate independence and impartiality

Solutions: