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HP HP2-I57 Exam Syllabus Topics:

HP Selling HP Lifecycle Services for Workforce Computing 2024 Sample Questions:

1. What is the benefit for HP partners to attach Predefined Asset Tagging to a typical HP hardware deal? (Select three.)

A) Attaching asset tags results in no extra steps for the partners because they are applied during the manufacturing process.
B) Asset tagging enables a tiered volume discount strategy to be passed along to customers.
C) Asset tagging allows for indefinite contract term extensions until cancelled by one or the other party.
D) Attaching predefined asset tags allows HP partners to increase value and profit to hardware deals.
E) Asset tags help customers save time and money and improve efficiency during the asset management process.

2. The IT manager for an enterprise customer states that the hard drives and batteries have failed in some of their HP devices. The manager also says that if they had known ahead of time that the components were failing, the company could have taken preventive action. The manager asks you what can be done to address these issues.
How should you respond?

A) Ask to see a list of the failed hard drives and batteries along with a screenshot of the error messages received.
B) Discuss the options available to set up automatic alert notifications for all internal components including hard drives and batteries.
C) Enroll the customer in the HP Hardware Diagnostics Service, which sends alerts based on the date of purchase and expected life of the hard drives and batteries.
D) Explain that customers who purchase and register HP Premium+ Support receive proactive alerts about device issues and automated case creation.

3. Which statements are true about HP's Device Life Extension optional Support Service add-on? (Select three.) It extends customers' device life while enhancing performance & productivity.

A) HP Device Life Extension supports sustainability RFP requests.
B) HP Device Life Extension can be sold as a stand-alone service.
C) HP Device Life Extension can be added-on to Essential, Premium, and Premium+.
D) HP Device Life Extension always comes with Accidental Damage Protection.

Solutions: