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HP HP2-I73 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| HP Retail and Hospitality Solutions Overview | 15-20% | - Industry trends and challenges in retail/hospitality - HP portfolio introduction for retail and hospitality - Value proposition of HP solutions |
| HP Infrastructure and Software Solutions | 15-20% | - Software and management solutions - Security features and compliance - HP hardware infrastructure (servers, storage) |
| HP Mobile and Self-Service Solutions | 20-25% | - Mobile POS and handheld devices - Self-service kiosks and check-in solutions - Integration with back-end systems |
| Sales Strategy and Customer Engagement | 15-20% | - Proposal development and closing techniques - HP solution positioning and competitive differentiation - Identifying customer needs and pain points |
| HP Point of Sale (POS) Solutions | 25-30% | - HP POS hardware solutions (ElitePOS, rp series) - Customer use cases and ROI scenarios - POS system integration and deployment |
HP Selling HP Retail and Hospitality Solutions 2024 Sample Questions:
1. Which type of retail peripherals does HP offer?
A) Receipt printers, and barcode scanners and displays
B) Keyboards, displays, cash drawers, receipt printers, and barcode scanners
C) Cash drawers, receipt printers, and barcode scanners and displays
D) Cash drawers, receipt printers, and barcode scanners
2. A customer is looking for a POS system that has the ability to recover the image automatically over the network in case of a cyber-attack or image corruption. Which HP security solution would you recommend?
A) HP Sure Start
B) HP Anyware
C) HP Image Assistant
D) HP Sure Recover
3. Which operating system is available on HP Engage One Pro?
A) Windows or Android or Chrome
B) Android
C) Windows
D) Windows or Android
4. In which of these use cases would you chose a HP Engage device? (Select two.)
A) Operating system choice
B) Hardened design
C) Single user
D) Conferencing options
Solutions:
| Question # 1 Answer: B | Question # 2 Answer: D | Question # 3 Answer: D | Question # 4 Answer: A,B |
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