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Salesforce NP-Con-101 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Analytics and Reporting | 15% | - Success Metrics Definition - Rollup Summary Fields - Nonprofit Reporting Templates - Custom Report Types - Reports and Dashboards for Nonprofits |
| NPSP Configuration and Development | 25% | - NPSP Settings and Preferences - Affiliations Configuration - Data Model Design for Nonprofits - Relationships Management - Account Model Configuration - Contacts and Households |
| Solution Design and Implementation | 20% | - User Adoption and Training Planning - Integration with External Systems - NPSP Best Practices - Customization vs Configuration Decisions - Data Migration Strategies - Requirements Gathering |
| Constituent Management | 20% | - Contact and Organization Records - Affiliations and Memberships - Segmentations and Campaigns - Household Management - Relationships and Groupings |
| Donations and Fundraising Management | 20% | - Donations Batch Processing - Grant Management - Donation Management - Opportunity and GAU Configuration - Recurring Donations (Recurring GAU) - Payment Methods and Processing |
Salesforce Certified Nonprofit Success Pack Consultant Sample Questions:
A user creating Opportunities Wants information to appear on both the Opportunity record and the Payment record without having to enter it twice.
Which two steps should the consultant take to meet this requirement?
Choose 2 answers
- A. Create Payment Mappings in NPSP Settings.
- B. Create custom automation on the Payment object.
- C. Create custom fields on the Payment object.
- D. Create lookup fields on the Payment object.
Correct Answer: A,C 🗳️
Explanation: Only visible for DumpTorrent members. You can sign-up / login (it's free).
A nonprofit wants to load 10 years of historical fundraising data from the legacy system. While attempting to load the data, an Apex CPU Time Limit Exceeded error message appears and many records fail to load.
How should the consultant change the configuration to complete the data load successfully?
- A. On the Trigger Handlers tab, add the consultant's username to the Usernames to Exclude field.
- B. On the NPSP Settings tab, under the Batch Processing Settings page, decrease the GAU Batch Size.
- C. On the Trigger Handlers tab, uncheck the Active checkbox on all Trigger Handlers.
- D. On the NPSP Settings tab, decrease the batch size for NPSP rollups.
Correct Answer: C 🗳️
Explanation: Only visible for DumpTorrent members. You can sign-up / login (it's free).
A nonprofit wants to use Customizable Rollups in its NPSP org.
What should the consultant advise1?
- A. Existing User Defined Rollups need to be re-created as Customizable Rollups.
- B. After Customizable Rollups are enabled, it is irreversible.
- C. Advanced Currency Management is unsupported by Customizable Rollups.
- D. Customizable Rollups can only be used in orgs using the Household Account model.
Correct Answer: B 🗳️
Explanation: Only visible for DumpTorrent members. You can sign-up / login (it's free).
A large nonprofit has chapters in multiple locations that want to operate under one central brand. The nonprofit wants the ability to customize user roles, processes, and messaging unique to each location.
Which two Salesforce tools include the ability to segment data and functionality using business units?
Choose 2 answers
- A. Pardot
- B. Datorama
- C. Digital Engagement
- D. Marketing Cloud
Correct Answer: A,D 🗳️
Explanation: Only visible for DumpTorrent members. You can sign-up / login (it's free).
A major donor officer needs to capture wealth scoring to support individual cultivations.
How is this best represented in the NPSP?
- A. Using an AppExchange application, collect and rank other nonprofits' wealth information to understand how best to cultivate individual donations.
- B. Report on the total amount of donations received by the nonprofit in the past year, and rank it against peer institutions to best cultivate individual donations.
- C. Report on the total amount of an individual's donations summarized on their Contact record and rank it against donations to the nonprofit by other individual donors to best cultivate individual donations.
- D. Using an AppExchange application, collect and rank donor prospects' wealth information to understand how to best cultivate individual donations.
Correct Answer: D 🗳️
Explanation: Only visible for DumpTorrent members. You can sign-up / login (it's free).
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