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HP HP2-K32 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Sales Scenarios and Customer Engagement | - Identifying customer needs through discovery questions - Handling objections and closing sales |
| Solution Sizing and Configuration Basics | - Basic capacity planning concepts - Selecting appropriate storage configurations for SMBs |
| Positioning HPE Storage Solutions | - Value-based selling approach - Matching solutions to customer needs |
| SMB Customer Requirements and Use Cases | - Workload scenarios (file, block, backup, virtualization) - Common SMB storage challenges (cost, scalability, simplicity) |
| HPE SMB Storage Portfolio Overview | - HPE SMB storage product families and positioning - Key features and value propositions for SMB customers |
| Competitive Differentiation | - HPE advantages in performance, manageability, and support - Comparison with competing SMB storage vendors |
HP Selling HP SMB Storage Sample Questions:
Question 1
HP 3PAR StoreServ7000 systems are an ideal solution for Exchange. At which market sector is this storage solution primarily aimed?
A. Large telecommunication operators wishing to deploy hosted Exchange
B. Enterprise customers with greater than 50,000 employees
C. SMBs and mid-market customers with up to 5,000 employees
D. Small businesses with less than 100 employees
Question 2
What is the biggest risk of performing tape backup at branch offices?
A. The software may fail.
B. The task is left to non-IT staff
C. The tape device may be unreliable
D. There may be restrictions on the backup window.
Question 3
In recent years, how has the rate of adoption of virtualization in SMBs compared to Enterprise customers?
A. Slightly lower
B. Significantly lower
C. Approximately the same
D. Significantly higher
Question 4
Which situation prevents you from using SmartStart to install an HP 3PAR StoreServ 7000 system at a customer site?
A. DHCP is not running in the customer environment
B. The customer will not allow remote access of the Service Processor
C. The controller nodes and the service processor are connected to the same network.
D. All the customer servers are running Windows 2008 R2.
Question 5
Why is there such a good opportunity to sell HP Storage for virtualization to the SMB market?
A. Most SMB customers' servers are not virtualized.
B. Some SMB customers have large budgets for IT.
C. Most SMB customers have old storage systems.
D. Many SMB customers need more storage disks.
Solutions:
| Question 1 Answer: C | Question 2 Answer: B | Question 3 Answer: D | Question 4 Answer: D | Question 5 Answer: C |
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