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Salesforce Consumer-Goods-Cloud Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Topic 1: Retail Execution and Store Operations | - Route planning and field operations - In-store task execution - Store visit management |
| Topic 2: Account and Trade Management | - Account structure and hierarchy - Retail store and outlet management |
| Topic 3: Platform Integration and Data Model | - Consumer Goods Cloud data architecture - Integration with Salesforce ecosystem |
| Topic 4: Mobile Application and Offline Capabilities | - Offline synchronization and data handling - Mobile user experience |
| Topic 5: Data, Reporting, and Analytics | - Dashboards and reporting tools - Field data capture and insights |
| Topic 6: Consumer Goods Cloud Overview | - Industry use cases in retail execution - Core concepts and value proposition |
Salesforce Certified Consumer Goods Cloud Accredited Professional Sample Questions:
1. What tool can be used to create a record like a lead, or account or Order directly from the Salesforce Map interface?
A) Check in/Out
B) Clik2Create
2. The "Visitor" field in a Visit record must make reference to what in CG cloud?"
A) Contact
B) Person Account
C) Lead
D) User
E) All of them
3. Can live tracking data of field service reps be reviewed in a phone or tablet?
A) Yes
B) No
4. Can the latitude and longitude field be stored in a different object from the root object selected when defining a Base Object? For example: Root Object = Opps, but the Lat/Long field is in Account Address.
A) Yes
B) No
5. After setting the Base Object root for Maps (for example Opps) what must be done?
A) Selecting the Custom or Standard object with an address field to plot.
B) Set the field that stores the latitude and longitude fields to store in that new Base Object.
Solutions:
| Question # 1 Answer: B | Question # 2 Answer: D | Question # 3 Answer: A | Question # 4 Answer: A | Question # 5 Answer: B |
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