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SAP C_C4H410_01 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Workflow and Notifications | <8% | - Notification process setup - Workflow conditions and actions |
| Sales Planning and Forecasting | <8% | - Sales target dimension setup - Forecast creation and submission |
| Account and Contact Management | <8% | - Account groups and relationships - Contact data maintenance |
| User Management | 8%-12% | - User creation and maintenance - Access control management - Business roles and access rights |
| Product and Pricing | 8%-12% | - Internal and external pricing determination - Trigger pricing in sales documents - Pricing components configuration |
| Implementation Basics and Fine Tuning | 8%-12% | - Fine-tuning timeline and dependencies - Tailoring standard settings - Configuration and administration tasks |
| Visit Planning and Execution | <8% | - Visit surveys and follow-up tasks - Activity planning and scheduling |
| Reporting and Analytics | 8%-12% | - Interactive dashboards - Custom report components - Excel integration with reports |
| Lead and Opportunity Management | 8%-12% | - Opportunity creation and buying center - Revenue scheduling and sales stages - Lead distribution and qualification |
| Personalization and Extensibility | <8% | - Mashups and custom fields - Custom business objects |
| Data Migration and Integration | >12% | - Pre-packaged integration scenarios - Data migration templates and workbench - Troubleshooting migration issues |
| Territory Management | <8% | - Territory hierarchy setup - Territory determination rules |
SAP Certified Application Associate - SAP Sales Cloud 1911 Sample Questions:
You need to assign one contact to multiple accounts. How do you create this contact in SAP Hybris Cloud for Customer?
Please choose the correct answer.
Response:
- A. You create different contacts for each account.
- B. You create the contact master record only and add it to the account hierarchy.
- C. You merge both accounts and create the contact record for that account.
- D. You create the contact for the first account and add the same contact to the second account.
Correct Answer: D 🗳️
You have enabled offline pricing for SAP Hybris Cloud for Customer. What is the only field available for Order Item entry in SAP Hybris Cloud for Customer extended mobile app?
Please choose the correct answer.
Response:
- A. Negotiated Price
- B. Calculated Price
- C. Base Price
- D. Estimated Price
Correct Answer: D 🗳️
Which of the following activities are required for a successful integration project with SAP Hybris Cloud for Customer and an SAP on-premise solution?
There are 3 correct answers to this question.
Response:
- A. Prepare for manual data migration early in the project.
- B. Ensure the project team includes functional and technical resources.
- C. Configure pre-packaged integration content.
- D. Ensure the project team has administrative access rights.
- E. Determine the number of custom fields early in the project.
Correct Answer: B,D,E 🗳️
Which work center can you request a production tenant from?
There are 2 correct answers to this question.
Response:
- A. Administrator work center
- B. Service Control work center
- C. Data Privacy Management work center
- D. Business Configuration work center
Correct Answer: B,D 🗳️
Which of the following elements are created when an object is generated via the custom object builder?
There are 2 correct answers to this question.
Response:
- A. Web services
- B. Data source for reporting
- C. Page Layout
- D. Updated relationships
Correct Answer: A,B 🗳️
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