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Apple 9L0-005 Exam Syllabus Topics:

Apple Desktop Service Certification Sample Questions:

Question 1

Examine the exhibit. Will this application launch natively on a PowerPC-based Mac?

A. Yes
B. No

Question 2

In the component isolation technique, if you do not get a startup chime and/or a flashing question mark after configuring a minimal system, you check the components of the minimal system by _____.

A. disassembling and reassembling them
B. replacing them with known-good parts in a specified order
C. replacing them with known-good parts in any order
D. adding more known-good parts in a specified order

Question 3

Which of the following combination of Drive Module Status Lights and Drive Module Activity Lights should you look for before you can safely remove a module from an Xserve G5?

A. Status light ON, activity Light OFF
B. Both lights OFF
C. Both lights ON
D. Status light OFF, activity light ON

Question 4

Which THREE of the following are symptoms of a 'no power' condition? SELECT THREE

A. The power button or power indicator doesn't light up at all
B. The cursor is frozen and the system is unresponsive.
C. You don't hear a startup chime
D. You don't hear any fan or drive noise
E. You can't connect to the Internet

Question 5

A customer claims that her Mac mini, with an AirPort Extreme card installed, cannot connect to her AirPort Express network at home. Her configuration includes an Apple Cinema Display resting on top of the Mac mini, and a functioning AirPort Express Base Station 20 feet away. Which of the following choices is the most likely cause of this problem?

A. The AirPort Express Base Station is not compatible with the Mac mini.
B. AirPort reception is affected by the display on top of the Mac mini.
C. The Mac mini must be upgraded to Mac OS X v10.4.7 first.
D. The AirPort Express Base Station is too far away.

Solutions: