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Avaya 72400X Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Topic 1: Configuration and System Management | - System Manager and AADS Configuration - Dynamic Configuration Services |
| Topic 2: Support and Troubleshooting | - Troubleshooting Connectivity and Services - Instant Messaging and Multimedia Messaging Support |
| Topic 3: Equinox and Aura Architecture | - Components of Avaya Equinox Solution - Integration with Avaya Aura® Platforms |
Avaya Equinox® Solution with Avaya Aura® Collaboration Applications Support Sample Questions:
A support technician tried to log in to the AADS web GUI with their admin login, but found that all the configuration values were grayed out.
Which log is useful for locating web authentication problems?
- A. OAMP.log
- B. AADS.log
- C. catalina
- D. CAS.log
Correct Answer: B 🗳️
Users are unable to connect to an Avaya Equinox Conferencing Virtual Meeting Room from Avaya IX Workplace Clients (Windows/Mac/iOS/Android) and Avaya IX Workplace for Web Clients. A traceSM output displays the following error message:
404 Not Found (No route available)
Based on the error displayed in the trace, what is the cause of this problem?
- A. Avaya IX Workplace Clients' mis-configuration
- B. SIP trunk/link to Communication Manager is down
- C. Communication Manager routing mis-configuration
- D. Incorrect Dial Pattern in the SIP Routing configuration
Correct Answer: A 🗳️
Multiple users are unable to send or receive Instant Messages. What is causing this problem?
- A. Multimedia Messaging has lost synchronization with Session Manager.
- B. The maximum user threshold has been exceeded.
- C. The Conversations Enabled option on the Presence Services > Messaging (REST) page is not selected.
- D. Multimedia Messaging is in License Error Mode.
Correct Answer: B 🗳️
Which log is the most relevant log file recommended for troubleshooting the AADS issues?
- A. AADS.log
- B. AADS_log.log
- C. AADSAlarms.log
- D. AADSService.log
Correct Answer: A 🗳️
Which troubleshooting tool is used to determine the state of Avaya Aura Device Services (AADS) after installation/upgrade?
- A. Post-Install Verification tool
- B. traceSM
- C. User Diagnostics tool
- D. AADSInstallStatus.sh script
Correct Answer: A 🗳️
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